Terms of Service
Welcome to Zhen Day Spa & Beauty. These terms of service govern your use of our spa facilities, services, and website. By accessing or using our services, you agree to abide by these terms and conditions:
Acceptance of Terms: By accessing or using our spa services, including our website, mobile app, and any other online or offline platforms, you agree to these terms of service and our privacy policy. If you do not agree with any part of these terms, you may not access or use our services.
Booking and Payment: All spa services and appointments are subject to availability. Bookings can be made online, by phone, or in person. Payment is due at the time of service unless otherwise arranged. We accept major credit cards and cash. Cancellation policies apply, and fees may be charged for cancellations made less than 24 hours before the scheduled appointment.
Code of Conduct: We strive to provide a serene and respectful environment for all our guests. We expect all visitors to behave in a courteous manner towards fellow guests and staff members. Proper attire must be worn in designated areas. Any behavior deemed inappropriate or disruptive may result in the immediate termination of services without refund.
Liability: While we take every precaution for the safety and well-being of our guests, the use of our spa facilities and services is at your own risk. We are not liable for any injuries, accidents, or loss of personal belongings that may occur on our premises.
Changes to Terms: We reserve the right to update or modify these terms of service at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for changes. Continued use of our services after any such changes constitutes your acceptance of the new terms.
Termination of Services: We reserve the right to refuse service to anyone for any reason at any time. Services may be terminated if a guest fails to comply with these terms or engages in behavior that disrupts the spa environment or compromises the safety of others.
Privacy Policy
Protecting your privacy is important to us. This privacy policy outlines how we collect, use, disclose, and protect your personal information:
Information We Collect: We collect personal information that you provide to us voluntarily, such as your name, contact details, payment information, and preferences. We may also collect information about your use of our services, including booking history and preferences.
How We Use Your Information: We use your information to provide and personalize our spa services, manage bookings and payments, communicate with you about your appointments and our services, and improve our offerings. We may also use your information for marketing purposes, such as sending promotional emails or newsletters, but you can opt-out of receiving marketing communications at any time.
Sharing of Information: We may share your personal information with third-party service providers who assist us in operating our spa, such as payment processors, IT service providers, and marketing agencies. We do not sell your personal information to third parties for their own marketing purposes.
Data Security: We implement reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
Your Rights: Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You may also have the right to object to the processing of your personal information or to withdraw consent where applicable. To exercise these rights, please contact us using the contact information provided below.
Children’s Privacy: Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible.
Changes to Privacy Policy: We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
Contact Us
If you have any questions about our Terms & Privacy policies, or if you would like to exercise your rights regarding your personal information, please contact us at [email protected]
This expanded version provides more detailed information about the terms of service and privacy practices of your spa business, ensuring transparency and clarity for your customers. It’s important to customize the details based on your specific business operations and comply with applicable laws and regulations regarding data protection and consumer rights.Â
